Unloading Knowledge Modules

If you no longer want to use an application class that you previously loaded, you can unload the .km file so that its application class no longer appears in your console. In some consoles, unloading is referred to as deleting. When you unload or delete a .km file using a console, the file is not deleted from the patrol\knowledge directories on the PATROL Console or the PATROL Agent computers.

To Unload KMs with PATROL Central - Windows Edition

PATROL Central - Windows Edition has a wizard that enables you to unload specified .km files from specified computers.

1. On the Common Tasks tab of the taskpad, click the Unload Knowledge Modules icon.
    PATROL Central - Windows Edition displays the wizard.
2. Click Next to start the wizard.
    The wizard lists each computer on which a PATROL Agent has been installed.
3. Select the check boxes for the computers from which you want to unload .km files, and click Next.
    The wizard displays a list of application class names (that correspond to .km file names) for each computer selected. Each application class name is listed once for each computer.
4. Select the check boxes for the .km and computer pair that you want to unload, and click Next.
5. Click Finish.
    The console removes the selected .km files from the current management profile.

To Unload KMs with PATROL Central - Web Edition

PATROL Central - Web Edition has a feature that enables you to unload specified .km files from specified computers.

1. From the Managed Systems page, click Unload Knowledge Modules.
    The Unload Knowledge Module Wizard starts.
2. Select the computers from which you want to unload .km files, and click Next.
    The Load KMs page displays a list of .km files. Currently loaded .km files are highlighted in the list.
3. Select the .km files that you want to unload and click Next.
4. Click Finish.

The console removes the .km files that you specified. These .km files are no longer in the current management profile.

To Unload KMs with the PATROL Console for Windows

Unloading a KM is also referred to as deleting a KM in the PATROL Console for Windows.

1. From the KM tab of the tree view, right-click the application class name that you want to delete and choose Delete from the pop-up menu.
    The console displays a dialog box that asks if you want to delete the selected application.
2. Click Yes to delete the application class.
    The application class is removed from your cache directory and your console session file.
3. Repeat Step 1 and Step 2 until you have deleted all of the application classes associated with the KM that you want to delete.
4. From the console menu bar, choose File > Save KM to save your changes.

To Unload KMs with the PATROL Console for Unix

Unloading a KM is also referred to as deleting a KM in the PATROL Console for Unix.

1. From the PATROL Main window, choose Attributes > Application Classes.
2. Click the name of the application class that you want to delete.
    The console highlights the application class name.
3. From the List of Application Classes menu bar, choose Edit > Delete.
    The application class is removed from your cache Directory and your console session file. The PATROL Console for Unix removes the application class name from the List of Application Classes.
4. Repeat Step 2 and Step 3 until you have deleted all of the application classes associated with the KM that you want to delete.
5. From the List of Application Classes menu bar, choose File > Save KM to save your changes.