Loading Knowledge Modules

Before you can begin using Knowledge Modules (KMs) that you have installed, you must first load them with a PATROL Console. In this section, follow the instructions that apply to your console.

To Load KMs with PATROL Central - Windows Edition

PATROL Central - Windows Edition has a Loading KMs wizard that enables you to control which KMs are loaded on which computers.

1. On the Common Tasks tab of the taskpad, click the Load Knowledge Modules icon.
    PATROL Central - Windows Edition displays the wizard.
2. Click Next to start the wizard.
    The wizard lists each computer on which a PATROL Agent has been installed.

3. Select the check boxes for the computers on which you want to load KMs, and click Next.
    The wizard displays a list of available .kml files for each computer selected in the previous step. Each .kml file is listed once for each computer. You can display .km files by changing the filter.
   The KMs available in this product are listed in the following table.

   Warning

   Note

   Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the interdependencies between the .km files, while loading .kml files preserves these dependencies.

    EVENT_MANAGEMENT.kml File and Associated KM Files)
   
   

   Product (.kml file)	Components (KM files)	Description
   EVENT_MANAGEMENT.kml	AS_AVAILABILITY	The AS_AVAILABILITY application class icon is not displayed in the PATROL Console until availability targets are added.
   	AS_EVENTSPRING	When loaded, this KM is displayed on the console as Event Management.
   	AS_EVENTSPRING_ALL_COMPUTERS	This KM file never appears on the console as a loaded KM; it is merged with the ALL_COMPUTERS.

4. Select the check boxes for the KM and computer pair that you want to load.
5. Click Next and click Finish.
    PATROL loads the selected KMs on the selected computers.

To Load KMs with PATROL Central - Web Edition

PATROL Central - Web Edition has a Loading KMs feature that enables you to control which KMs are loaded on which computers.

1. From the Monitored Systems page, click the*Load/Unload KMs* button.
    The Load KMs page opens, listing each computer on which a PATROL Agent has been installed.

2. Select the computers on which you want to load KMs, and click Next.
    The Load KMs page displays a list of available .km and .kml files.
   If you selected more than one computer, the only .km and .kml files that are listed are the ones that have been installed on all of the selected computers. If a particular .km or .kml file was installed only on one computer, you must choose that computer by itself to load the file.
   The KMs available in this product are listed in the following table.

   Warning

   Note

   Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the interdependencies between the .km files, while loading .kml files preserves these dependencies.

3. Select the .km or .kml files that you want to load.

4. Click Finish.
   PATROL loads the selected KMs on the selected computers.

   Warning

   Note

   To load a .km or .kml file that was not listed in Step 2, ensure that the KM is installed on the appropriate computer and select only that computer in Step 2.

To Load KMs with the PATROL Console for Windows

1. From the PATROL Console for Windows menu bar, choose File > Load KM.
    The Load KMs dialog box displays a list of available .kmlfiles. The KMs available in this product are listed in the following table.

   Warning

   Note

   Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the interdependencies between the .km files, while loading .kml files preserves these dependencies.

2. Select one or more of the .kml files, and click Open.
    PATROL loads the selected KMs on all of the computers listed under PATROLMainMap.

 To Load KMs with the PATROL Console for Unix

1. From the PATROL Console for Unix menu bar, choose File > Load KM.
    The Load KMs dialog box displays a list of available .kmlfiles. The KMs available in this product are listed in the following table.

   Warning

   Note

   Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the interdependencies between the .km files, while loading .kml files preserves these dependencies.

2. Select one or more of the .kml files and click Open.
    PATROL loads the selected KMs on all of the computers to which your console is connected.