Deciding Where to Place Rules


The PATROL KM for Event Management rules specify parameter and notification settings. Rules can exist on either the remote agents you are monitoring or the notification server or on both. Some rules must exist only in one place. The following table discusses the advantages and disadvantages of rule locations.

Recommended Rule Location 

Rule Type

Recommended Location

Advantage

Disadvantage

Targets (notification recipients)

notification server

  • Easier to manage
  • Less processing at managed nodes reduces PATROL resource consumption

More processing is performed at the notification server

Alert Messages (wording and content of notification messages)

remote agent

  • Reduces the number of rules at the notification server
  • Since messages are reworded before arriving at the notification server, you don't need a second level of notification servers to properly send messages to an enterprise console.

More difficult to manage the rules on multiple remote agents

Blackouts

remote agent

  • Reduces network traffic
  • Reduces processing at the notification server

More difficult to manage the rules on multiple remote agents

Alert Action (what to do when an alert occurs)

remote agent only

The alert action must be defined on the remote agent where PATROL alerts are generated.

Parameter Settings (thresholds and poll times)

remote agent only

The parameter settings must be defined on the remote agent where PATROL alerts are generated.

Alert Resend (whether to resend outstanding alerts)

remote agent only

The alert resend settings must be defined on the remote agent where the PATROL alerts are generated.

Notification Command (the script used to send notifications)

notification server only

The notification script must be defined on a notification server that sends notifications. If you are not using notification servers, the remote agent, in effect, acts as the notification server. In this case, the notification command rule resides on the remote agent.

Send Reset on Init (whether to close old events when agent restarts)

remote agent only

The Send Reset on Init setting must be defined on the remote agent where PATROL alerts are generated.

Custom Identifiers

remote agent only

Custom identifiers must be defined on the remote agent where message rewording is taking place.

Recover y Actions

remote agent only

Recovery actions settings must be defined on the remote agent where PATROL events are generated and where you expect the recovery action to occur.

 

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