Deciding Where to Place Rules
The PATROL KM for Event Management rules specify parameter and notification settings. Rules can exist on either the remote agents you are monitoring or the notification server or on both. Some rules must exist only in one place. The following table discusses the advantages and disadvantages of rule locations.
Recommended Rule Location
Rule Type | Recommended Location | Advantage | Disadvantage |
---|---|---|---|
Targets (notification recipients) | notification server |
| More processing is performed at the notification server |
Alert Messages (wording and content of notification messages) | remote agent |
| More difficult to manage the rules on multiple remote agents |
Blackouts | remote agent |
| More difficult to manage the rules on multiple remote agents |
Alert Action (what to do when an alert occurs) | remote agent only | The alert action must be defined on the remote agent where PATROL alerts are generated. | |
Parameter Settings (thresholds and poll times) | remote agent only | The parameter settings must be defined on the remote agent where PATROL alerts are generated. | |
Alert Resend (whether to resend outstanding alerts) | remote agent only | The alert resend settings must be defined on the remote agent where the PATROL alerts are generated. | |
Notification Command (the script used to send notifications) | notification server only | The notification script must be defined on a notification server that sends notifications. If you are not using notification servers, the remote agent, in effect, acts as the notification server. In this case, the notification command rule resides on the remote agent. | |
Send Reset on Init (whether to close old events when agent restarts) | remote agent only | The Send Reset on Init setting must be defined on the remote agent where PATROL alerts are generated. | |
Custom Identifiers | remote agent only | Custom identifiers must be defined on the remote agent where message rewording is taking place. | |
Recover y Actions | remote agent only | Recovery actions settings must be defined on the remote agent where PATROL events are generated and where you expect the recovery action to occur. |