Accessing additional data in InfoBoxes

InfoBoxes are tables of attributes that are accessed from the icons that represent parameters and application classes. The PATROL consoles and the PATROL Agent populate all of the attributes that appear in the parameter InfoBoxes and some of the attributes, such as icon type or status, that appear in the application InfoBoxes.

In each of the application InfoBoxes, the items generated by the Knowledge Module (KM) appear below the items generated by the PATROL console. These items are preceded by a check mark (PATROL Console for Microsoft Windows) or are separated from the console items by a horizontal rule (PATROL Console for UNIX). The PATROL Central Operator consoles differentiate between the items in a similar way.

The attributes that populate the InfoBoxes are gathered and updated periodically. Some of the attributes that appear in the application InfoBoxes remain static. Each InfoBox provides an Update button that you can use to force a refresh of the attributes in that InfoBox.

Console	To access InfoBoxes
PATROL Console for Microsoft Windows	Right-click the application icon to display its pop-up menu and click InfoBox.
PATROL Console for UNIX	Click MB2 on the instance icon.
PATROL Central Operator - Microsoft Windows Edition	In either Tree View or Work Area, right-click a PATROL object and click InfoBox.
PATROL Central Operator - Web Edition	From the Monitored Systems page, click the system that you want, and click the Infobox tab to view the InfoBox for that system. To view the InfoBox for an application, drill down into a Monitored System until you can click the application instance that you want, and click the Infobox tab.