Troubleshooting

This topic describes how to troubleshoot issues for BMC PATROL for Docker.

Tip

 For more information about known issues, see Known-and-corrected-issues.

If you encounter certain problems using this KM, BMC Support might request that you enable the debug.

  1. To turn debugging On/Off
    1. Access the /DKR/DEBUG pconfig variable
    2. Set this variable to 1 to enable the debug, and set to 0 to disable the debug.
  2. The log file is located at the %patrol_home%\dkr\log directory. The log file name is <PATROLAgentname>-<Port>-DockerHostname>-<Port>-DockerCollector.log. By default, the maximum size of the log file is 10 MB. 

 

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