Skip to Content

If a problem occurs

Problems can occur if you are upgrading and the earlier version of this KM was uninstalled incorrectly. Check the $PATROL_HOME/lib/knowledge, $PATROL_HOME/lib/psl, and $PATROL_HOME/bin directories for the presence of any previously installed files with DB2 (upper or lowercase) in the name. The DB2 UDB EEE component files would also have eee or EEE in the name. You must delete any such files and reinstall the KM.

Error
Warning

You should delete files only as a last resort. Contact BMC Customer Support if you are unsure or need assistance.

Warning

Note

In the Windows NT environment, %PATROL_HOME% denotes the directory path where PATROL is installed.

For more information about installation or unloading a PATROL KM, see the following tasks:

Verifying-installation

Unloading-a-PATROL-KM

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL for DB2 Universal Database 9.0