Error messages


The following table lists the error messages and explains the probable cause of the error and the workarounds that can be performed to counter these errors.

Message

Corrective action(s)

Unable to find JRE at PATROL_HOME default location

Specify the full path of JRE directory on the PATROL Agent Server. Java version must be 1.8 or later.

For example:

  • Windows - C:\java\jre8
  • Unix - /opt/java/jre8

If the specified path does not exists or the field is left blank, the KM searches for the JRE in the PATROL Home directory. 

Failed to start Composite Java process.

Check for the JRE version and path.

Attribute value is not yet available.

Check whether the dependent attribute(s) of existing KM is collecting data or not.

Attribute does not exists or not yet discovered.

  • Check whether the dependent attribute(s) of existing KM is discovered or not.
  • Check whether the KM is loaded or not.
  • Check whether the instance is filtered out or not.

Error in attribute list used in expression.

Check the expression of the configured composite policy which is created using variables list.

Invalid Java path specified in pconfig: /ConfigData/AgentSetup/ThirdParty/java_home

Check for the JRE version and path.

Unable to find JRE at PATROL_HOME default Location

PATROL_HOME does not contain the valid JRE.

Expression evaluated to Infinity 

Check the expression text parameter under the instance for the values used for calculation.

Expression evaluated to Not-A-Number 

Check whether the appropriate Expression Type (Arithmetic) is selected or not.

Expression not evaluated to Boolean

Check whether the appropriate Expression Type (Arithmetic) is selected or not.

Expression is not Arithmetic

Check whether the appropriate Expression Type (Logical) is selected or not.

 

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BMC PATROL for Composite Attributes 1.0