Downloading the installation files

This section provides instructions to download the installation files for BMC PATROL for Citrix XenServer 3.1.00.

Downloading the installation utility and the product

This section provides information that you need to download BMC PATROL for Citrix XenServer 3.1.00 from the BMC Electronic Product Distribution (EPD) website.

To download the installation utility and the product from the EPD website

1. Create a directory in which to place the downloaded files. 
   
   

   Note

   On Microsoft Windows systems, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
7. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
8. Expand BMC Performance Manager for Virtual Servers to show the available versions.
9. Expand BMC Performance Manager for Virtual Servers 4.0.00 to show the available products/components.
10. Expand BMC PATROL for Citrix XenServer 3.1.00 to download the service pack and BMC PATROL Installation Utility 9.5.00 to download the installation utility for the appropriate platform.

11. Based on the operating system, select the check boxes next to the files and documents that you want to download. The download page displays the following links:

     

    Link title	Actual file name
    BMC PATROL Version 3.1.00 for Citrix XenServer - Windows Only	PATROL_for_Cirtix_XenServer_3100.zip
    BMC PATROL Version 3.1.00 for Citrix XenServer - All UNIX/LINUX	PATROL_for_Cirtix_XenServer_3100.tar
    BMC PATROL Installation Utility Version 9.5.00 - Windows Only	ins_WINDOWS_9500.zip
    BMC PATROL Installation Utility Version 9.5.00 - All UNIX/LINUX	ins_ALL_9500.tar

12. To download the selected files, click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

Related topic

Installing