Removing Citrix XenServer KM from your console and agent

If you want to remove a KM from being displayed in your PATROL console, you can unload its corresponding application classes (.km files) as described in Unloading-KMs-from-a-PATROL-Console.

When you unload a .km file, its corresponding application class no longer appears in your console. Unloading a .km file does not delete the file from the lib\knowledge or psl directories on the PATROL console or PATROL Agent computer. If you want to delete a KM completely from your system, you must uninstall the KM.

If a .km file was preloaded, unloading it does not stop the PATROL Agent from collecting data for that .km file. However, if the .km file was not preloaded, then unloading it does stop the file from running and collecting data on the PATROL Agent.

If you no longer want the PATROL Agent to run a KM that was preloaded, you can remove its corresponding .kml file or .km files from the PATROL Agent preload list as described in Removing-KMs-from-the-agent-preload-list.

When you remove a KM from the PATROL Agent preload list, the agent does not run the KM unless you load it with a running console. KMs that are not preloaded do not run when no console is running.