Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
Before installing BMC PATROL for Cisco Nexus, verify that your system is supported for this product and that you have a valid license from BMC, and an appropriate account from which to install the product.
Note
To get complete compatibility information for BMC PATROL for Cisco Nexus, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page.
| |
---|
| BMC PATROL for Cisco Nexus supports the following Cisco Nexus models: - 1000v
- 1000 series
- 2000 series Fabric Extenders
- 5000 series
- 6100 series Fabric Interconnects
- 7000 series
|
| BMC PATROL for Cisco Nexus supports the following operating systems: - Microsoft Windows 2012 and later on x86 and x64
- Linux RedHat AS/ES 4.0 and later on x86 and x64
- Linux Suse SLES 9.0 and later on x86 and x64
- Oracle® Solaris SPARC 9.0 and later
|
Java Runtime Environment (JRE) | |
| BMC PATROL for Cisco Nexus can be loaded into all BMC console options and BMC ProactiveNet Performance Management. PATROL for Cisco Nexus is supported by the following versions: - BMC ProactiveNet Performance Management version 9.6 and later
- PATROL Agent version 9.6
|
| BMC PATROL for Cisco Nexus is supported by the following installers: - PATROL Installation Utility 9.6 or later
- ProactiveNet Performance Management Package Installation Repository 9.0 and later
|
Note
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.