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Uninstalling

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Before you begin

Before you can uninstall BMC PATROL products, stop the PATROL Agent and any PATROL processes that are running on the computers where you want to uninstall BMC PATROL. For information about stopping PATROL processes, see the PATROL Agent Reference Manual at PDFs

To uninstall in a Microsoft Windows environment

  1. From the Uninstall directory in your BMC product installation directory, double-click uninstall.exe to launch the installation utility in uninstall mode. 

    Warning

    Note

    As an option, you can launch the installation utility in uninstall mode by choosing Start > Settings > Control Panel > Add/Remove Programs and double-clicking BMC Software Tools in the Add/Remove Programs Properties dialog box.

  2. In the Welcome window, click Next to start the uninstall process.
  3. Select the installation directory from which you want to remove a product, and click Next.
  4. Select the product or products that you want to uninstall, and click Next.
  5. Review your selections and click Uninstall.
     A window is displayed that tells you whether the uninstallation was successful.

 

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BMC PATROL for BMC ProactiveNet Self Monitoring 1.0