Writer instructions

Page title

For most spaces, this page must be titled Space announcements.

For spaces with localized content, this page must be titled Space announcements l10n.

Purpose

Provide an announcement banner on every page of your space.

Location

Move this page outside of your home branch.

Guidelines

Unsupported content This version of the product has reached the end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.To monitor application management, we recommend that you use PATROL for Synthetic Transaction Monitoring.

Before contacting BMC

The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

  • Product information
    • Product name
    • Product version (release number)
    • License number and password (trial or permanent)
  • Operating system and environment information
    • Computer type
    • Operating system type, version, and service pack or other maintenance level such as PUT or PTF
    • System hardware configuration
    • Serial numbers
    • Related software (database, application, and communication) including type, version, and service pack or maintenance level
  • Sequence of events leading to the issue
  • Commands and options that you used
  • Messages received (and the time and date that you received them)
    • Product error messages
    • Messages from the operating system, such as file system full
    • Messages from related software
  • The following log files:
    • APM_PSL_<MonthDayYearHourMinuteSecond>.log (for example: APM_PSL_ 102115125634.log)
    • JDCollector.log (for example: JDCollector.log1, JDCollector.log2 )

Where to go from here

See Support-information for details about where to send this information.

 

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