Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
Before installing PATROL for Apache Tomcat and Generic Java Server, verify that the target computer meets the following installation requirements:
Note
- To get complete compatibility information for BMC PATROL for Apache Tomcat and Generic Java Server, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page (requires Customer Support logon).
- Any information for UNIX, unless otherwise specified, applies to any supported versions of Linux.
Operating system and software support
Note
- BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
- BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.