Product overview
As an administrator, you must ensure that the infrastructure is always up and running with maximum efficiency. BMC Helix Operations Management and TrueSight Operations Management help you achieve this goal by providing tools to monitor your environment. You need to collect data about your environment to be able to understand its health. For example, you are monitoring Apache Kafka environment, to ensure that it is up and running all the time, you collect metrics that inform you about the health of your environment. By monitoring this information, you will be able to proactively resolve an issue even before it occurs.
PATROL Agent and knowledge modules (KMs) are used to collect data in BMC Helix Operations Management and TrueSight Operations Management. A KM is a data collector that also contains monitoring logic. PATROL Agent provides infrastructure to KMs to collect data.
The following image shows how PATROL Agent and KMs help BMC Helix Operations Management in collecting data for monitoring:
After you install KMs and PATROL Agent, you configure monitor policies. When these policies are enabled, data collection starts. The collected data is shown on the Devices page in BMC Helix Operations Management and TrueSight Operations Management.
PATROL for Apache Kafka enables you to monitor availability and performance of your Kafka environment.
PATROL for Apache Kafka provides monitoring coverage for Apache Kafka systems. The KM checks the availability status of your clusters, topics, brokers, and consumer groups.
With PATROL for Apache Kafka, you can ensure the availability of your business services that are deployed on Kafka. PATROL for Apache Kafka helps you to proactively identify and navigate through the lag information, which causes service outages in your business services, with minimal need for manual configuration. The proactive identification of the lag information helps you take the necessary and corrective measures to keep the business services up and running.
PATROL for Apache Kafka monitors the VM-based, container-based, and AWS-managed Kafka service environments.
User roles
User Role | Product goal |
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| Learn and understand the product. |
| View all data in the system. |
Technology Specialists |
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Solution Administrators |
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Product features
The PATROL for Apache Kafka provides these capabilities for addressing the following business goals:
Features | Capabilities |
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Monitoring | Monitor the performance of the following items:
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Creating filters for monitoring |
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Viewing performance graphs | View graphs created by using the Key Performance Indicators (KPI) of the monitor type. By using the graphing options, you can dynamically change the metric or other graph data. Graph data can be viewed hourly, weekly, monthly, and quarterly. |
Viewing events | View intelligent events on the selected attributes and for the selected duration. PATROL Agent events that are associated with monitors are also considered intelligent events. |