Working with logs
Writer: Use this topic to provide an overview of log files. It could list the available log files and their significance.
Provide links to log topics where they will help your user the most. For example, at the end of an installation process, add the Troubleshooting heading at the bottom of the page, and provide some context and a link to the installation logs.
Ensure that you create the _runningTheMaintenanceTool topic in your inclusions library. You can copy the template for this file from the inclusions library in this content model.
This section explains how to enable logs, view and analyze them, and collect them to provide to BMC Customer Support. It contains the following topics:
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