Product overview
PATROL for Agent High Availability empowers TrueSight customers by allowing them to assign data collection responsibilities to a pair of PATROL Agents. If the primary PATROL Agent (Primary) becomes unreachable, the partnered PATROL Agent (Secondary) is automatically configured to connect to TrueSight and resume the collection duties of the failed agent. Upon the Primary Agent regaining connectivity, it resumes its duties, and the Secondary Agent disconnects from TrueSight.
This Knowledge Module (KM) is purposefully designed to run on a PATROL Agent outside of the identified failover pairs. This setup enables a single "PATROL for Failover" agent to efficiently support any number of PATROL Agent pairs.
This Monitoring Agent can be paired with another agent, providing monitor-the-monitor redundancy if required.
User roles
User Role | Product goal |
|---|---|
| Learn and understand the product. |
| View all data in the system. |
Technology Specialists |
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Solution Administrators |
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Product features
The PATROL for Agent High Availability provides these capabilities for addressing the following business goals:
Features | Capabilities |
|---|---|
Monitoring | Monitor the performance of the following items:
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Creating filters for monitoring |
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Viewing performance graphs | View graphs created by using the Key Performance Indicators (KPI) of the monitor type. By using the graphing options, you can dynamically change the metric or other graph data. Graph data can be viewed hourly, weekly, monthly, and quarterly. |
Viewing events | View intelligent events on the selected attributes and for the selected duration. PATROL Agent events that are associated with monitors are also considered intelligent events. |
