System requirements

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for PATROL for AIX.

To get complete compatibility information for PATROL for AIX, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page.

Supported operating systems

The following table lists the operating systems that PATROL supports for AIX.

Supported operating system	Comments
IBM^® AIX^® 7.1, 64-bit hardware, 64-bit kernel, 64-bit ABI	POWER6^®, POWER7^®, POWER8^®, POWER9^®, and POWER10^®are supported systems.
IBM^® AIX^® 7.2, 64-bit hardware, 64-bit kernel, 64-bit ABI
IBM^® AIX^® 7.3, 64-bit hardware, 64-bit kernel, 64-bit ABI

Supported Linux operating systems for AIX remote monitoring

Linux-based PATROL Agent supports cross-platform monitoring. The following table lists the operating systems that PATROL supports for AIX.

Supported operating system	Comments
Red Hat Enterprise Linux versions 8.x (64-bit versions), x86-64 7.x (64-bit versions), x86-64, PPC64LE	8.x version is supported up to 8.0 7.x version is supported up to 7.7

Red Hat subscription

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System > Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.

Required libraries

Ensure that the following libraries are present to install the PATROL Agent. To install the libraries, use the following commands.

Supported Windows operating system for AIX remote monitoring

Windows-based PATROL Agent supports cross-platform monitoring. The following operating systems are supported by PATROL for AIX:

Microsoft Windows 2016 64-bit

Supported BMC products

Accounts

You must create a dedicated user account before PATROL is installed. Use this account as your PATROL default account. The PATROL account must conform to the following guidelines:

PATROL for AIX User Account Requirements

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.