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Installing in TrueSight or ProactiveNet environment

BMC PATROL for AIX is a part of extended repository. You have to download the KM file (iak_AIX-LINUX-WINDOWS_1000.zip), import it into the BMC ProactiveNet Central Monitoring Administration repository, and then install it using the BMC ProactiveNet Central Monitoring Administration console. For more information about downloading the file, see Downloading-the-installation-files.

Importing KM to the Central Monitoring Repository

To import BMC PATROL for AIX,

  1. In the navigation pane of BMC ProactiveNet Central Monitoring Administration console, click the Repository drawer and select Manage Repository.
  2. Click Import ico_import.png.
  3. In the Import a New Solution dialog box, select Single solution.

  4. Browse to either of the following files depending on your operating system:

    Note

     The solution must be stored on the local computer from which you are running BMC ProactiveNet Central Monitoring Administration 

    • iak_AIX-LINUX-WINDOWS_1000.zip 
    • iak_AIX-LINUX-WINDOWS_1000.tar
  5. Click Import.

    The selected archive file is imported to the repository. You can close the window during the import process.

With Central Monitoring Administration, administrators select the monitor installation components, such as BMC PATROL Agent and monitoring solutions, from the BMC ProactiveNet Central Monitoring Repository to create an installation package. The components can then be installed together using the installation package. You can reuse the installation packages, or deploy the packages to multiple computers.

After creating a component installation package, administrators can save the package to the Monitoring Installation Packages list for future use, or download the package on the current host without saving the package. For saved packages, administrators can link  download and install the package on any host, or edit the package.

Before you begin

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To create PATROL Agent and PATROL for AIX installation package

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  7. Specify the BMC products installation directory and the PATROL 3.x product directory in the Provide the PATROL 3.x Product Directory window and click Next.
  8. Enter the PATROL default account credentials in the Provide the PATROL Default Account Properties window and click Next.
  9. Select the appropriate level of security from one of the following levels:
    • Advanced security options
    • Basic security (default)
  10. Select one of the following options to overwrite the current security configuration (keys, certificates, and trusted roots):
    •  Yes
    • No
  11. Specify the PATROL Agent port number, and select one of the following options to restart the PATROL Agent after installation:
    • Start the PATROL Agent automatically after the installation is completed.
    • I will start the PATROL Agent manually.
  12. Click Next.
  13. Provide the BMC ProactiveNet Integration configuration details and the Central Monitoring Administration tags in the BMC ProactiveNet Integration Configuration window, and click Next.
  14. Provide the BMC ProactiveNet Performance Management cell configuration details in the BMC ProactiveNet Performance Management Cell Configurations window, and click Next.
  15. Provide the RTservers variable properties, and click Next.
  16. Select one of the following options to add the selected components to the Firewall Exception list:
    • Automatically add the Selected Component(s) to the Firewall Exception list
    • Do not add the Selected Component(s) to the Firewall Exception list

  17. Click Next.

    In the Installation Package Details window, the final summary is displayed.

  18. In the Installation Package Details window, verify that the operating system and platform are correct for the type of package that you want to create. Also verify that the components that you want to include are listed in the Included Components list.

  19. In the Installation Package Details window, provide the following information:

    • Name: Enter a unique name for the package.
    • (Optional) Description: Enter a description of the package.
      The description is displayed in the Monitoring Installation Packages list on the Deployable Package window.
    • Format: Select a file compression format for the package.

  20. Perform one or both of the following actions:

    • To save the package for future installation on the current host or other hosts, click Save Installation Package. The package will then be available in the Monitoring Installation Packages list.

    • To download the package, click Download.

      Note

      If you click Download and do not click Save Installation Package, the package is not saved in the Monitoring Installation Packages list for later use or editing.

  21. Click Close.

To edit a component installation package

You can edit any part of an existing component installation package except the operating system and platform.

  1. In the navigation pane of Central Monitoring Administration, click the Repository drawer and select Deployable Package Repository.
  2. (Optional) To filter the list of packages, select an operating system from the Filter by Operating System list.
  3. Select the row for a package and click Edit ico_edit.png.
  4. From the Available components list, add or remove components, and click Next.
  5. Perform one or more of the following actions, depending on your requirements:
    • Edit the installation details of existing components.
    • Add installation details for new components.

    • Click Finish Update to skip to the Installation Package Details window.

      Note

      If you add a component to the package, you must complete the configuration process. The Finish Update button shows an explanatory tooltip and does not skip to the Installation Package Details window.

  6. In the Installation Package Details window, modify the following information as needed:
    • Name: To save your changes to the same package, do not change the name. To save the package under a unique name, change the name.
    • (Optional) Description: Enter a description of the package.
      The description is displayed in the Monitoring Installation Packages list on the Deployable Package window.
    • Format: Select a file compression format for the installation package.
  7. Perform one or both of the following actions:
    • To save the package for future installation on the current host or other hosts, click Save Installation Package.
      The package is available through the Monitoring Installation Packages list.

    • To download the installation package immediately, click Download.

      Note

      If you click Download and do not click Save Installation Package, the changes are not saved in the Monitoring Installation Packages list for later use or editing.

  8. Click Close.

Note

On non-English Linux computers, if you use the Firefox browser, in the Add/Edit Component Installation Package page, when you click Cancel, a confirmatory message is displayed with a black background. On other browsers, the confirmatory message is properly displayed.

Downloading and installing an installation package

You can download an installation package and install the components on one or more hosts. The installation runs silently with the information entered during package creation.

Recommendation

If you defined the BMC ProactiveNet Integration Service variable for PATROL Agents in the installation package, ensure the agents are started in phases. Do not start newly deployed agents all at once. Start and configure monitoring for the agents in planned phases to reduce the performance impact on the Integration Service nodes and on the BMC ProactiveNet Server associated with the automatic workflow process.

To download and install an installation package

  1. From the computer on which you want to install the package, log on to BMC ProactiveNet Central Monitoring Administration.
  2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.
  3. Click the link for the installation package that you want to download.
  4. Through the browser's download dialog box, save the installation package.
  5. Extract the installation package as appropriate for your operating system.
    The package is extracted to the bmc_products directory on the current host.
  6. From the bmc_products directory, run the installation utility for your operating system:
    • (UNIX or Linux): RunSilentInstall.sh
    • (Microsoft Windows): RunSilentInstall.exe

The package is installed on the current host. If the package includes a BMC PATROL Agent, the agent sends a configuration request by passing its tags to BMC ProactiveNet Central Monitoring Administration, via the Integration Service. Central Monitoring Administration evaluates policies that match the agent conditions, determines the final configuration to be applied, and sends the configuration information back to the agent. Monitoring is based on the configuration information received by the agent.

If no policy matches the agent conditions, the agent does not receive configuration information. The agent does not begin monitoring until a matching policy is created.

Uninstalling

To uninstall BMC PATROL for AIX, perform the following steps:

  1. Go to the installation directory where you have installed BMC PATROL for AIX.
  2. From the uninstall folder, run the uninstallation for your operating system:

    • (UNIX or Linux): uninstall.sh
    • (Microsoft Windows): uninstall.exe

Where to go from here

After installing BMC PATROL for AIX, you can configure it using the BMC ProactiveNet Central Monitoring Administration. For more information, see Configuring-after-installation.

 

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