Loading and unloading KMs on PATROL Console for Microsoft Windows


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To load .kml files on PATROL Console for Microsoft Windows

  1. From the PATROL Console for Microsoft Windows menu bar, choose File > Load KM.
     The Load KMs dialog box displays a list of available .kml files.
  2. Select the relevant product .kml or .km files from the PATROL_HOME\lib\knowledge directory, and click Open.
     BMC PATROL loads the KM on all of the computers listed under PATROLMainMap.

To unload KMs from PATROL Console for Microsoft Windows

  1. From the KM tab of the tree view, right-click the application class name that you want to delete, and choose Delete from the pop-up menu.
  2. Click Yes to delete the application class from your cache directory and your console session file.
  3. Repeat step 1and step 2until you have deleted all of the application classes associated with the KM that you want to delete.
  4. Choose File > Save KM from the console menu bar to save your changes.

 

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