Loading and unloading KMs on PATROL Central Operator - Windows Edition


The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

To load .kml files with PATROL Central Operator – Microsoft Windows Edition

  1. On the Common Tasks tab of the taskpad, click the Load Knowledge Modules icon to display the wizard.
  2. Click Next to start the wizard.
     The wizard lists each computer where a PATROL Agent is installed.
  3. Select the computers on which you want to load KMs, and click Next.
     The wizard displays a list of available .kml files for each computer that you selected. Each .kml file is listed once for each computer.
  4. Select the relevant product .kml files from the %PATROL_HOME%\lib\knowledge directory and then select the computer on which you want to load it.
  5. Click Next and then click Finish.
     PATROL loads the selected KMs on the selected computers.

To unload product KMs for PATROL Central Operator – Windows Edition

  1. From the KM tab of the tree view, right-click the application class name that you want to delete, and choose Delete.
  2. Click Yes to delete the application class from your cache directory and your console session file.
  3. Repeat #step 1 and #step 2 until you have deleted all of the application classes associated with the KM that you want to delete.
  4. Choose File > Save KM from the console menu bar to save your changes.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*