User goals and features
Key features of the PATROL Knowledge Module for End User Experience Management product enable you to do the following:
- Monitor real transactions based on data obtained by BMC End User Experience Management through packet capture analysis, which involves passive watching of transactions performed by real users.
- Obtain detailed metrics for the monitoring of Watchpoints, precise segments of web traffic, regarding availability, volume of traffic, and performance measurements.
- Obtain detailed metrics for the monitoring of Geo Locations associated with Watchpoints.
- Produce historical performance charts and status views.
- Baseline any performance data from the Watchpoints and Geo Locations to produce predictive alerts.
- Raise intelligent alerts and incidents to the service desk for resolution.
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