Performing the installation
BMC PATROL Knowledge Module for End User Experience Management (PATROL KM for EUEM) is available for installation through BMC PATROL consoles and BMC ProactiveNet Operations Console.
For BMC PATROL consoles, the installation method differs depending on which console you want to use for installation. You can use either the installation utility or Distribution Server.
The following sections provide information about various installation methods:
Before you begin
- You should first install the product on a limited number of computers in the test environment, and test the installation thoroughly before installing in your production environment.
- Before you start installing the product, stop the PATROL Agent, install the product, and then start the PATROL Agent.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*