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Online help does not display properly (UNIX)

The installation utility Help does not display properly; for example, the Contents, Index, and Search tabs are not displayed in the Help window.

To fix the problem

To properly display the Help

  • the web browser that you are using to run the installation utility must be Java-enabled
  • you must have a Java Virtual Machine or Java Plug-in version 1.1.2 or later installed on the computer where you are running the installation utility
  • the variable MOZILLA_HOME should be set

Related topics

Where to find more information

Troubleshooting-installation-problems-in-a-UNIX-environment

Installing-products-in-UNIX-environment

 

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BMC PATROL Installation Utility 9.6