Viewing diagnostic information

This topic describes how to view diagnostic information in the Windows and UNIX environments.

Related topics

Where to find more information

In Windows environment

The following table lists locations where you can find diagnostic information for issues with the installation utility.

Type	Location	Description
Installation logs	The installation logs can be found at%APPDATA%\BMCinstall.	The Application Data directory is hidden. For more details on log files and displaying the Application Data directory, see Locating-log-files-Windows.
Status page	This page is displayed in the installation utility while products are being installed, an installable image is being created, or products are being uninstalled.	The status page displays the following information: A message indicating what action the installation utility is currently performing The status of that action The percentage of completeness of the process

You can review this information while the process is being performed and look for any potential issues with the installation.

In UNIX environment

The following table lists locations where you can find diagnostic information for issues with the installation utility.

Type	Location	Description
Installation logs	*$HOME/BMCINSTALL*	See Locating-log-files-UNIX
Status page	This page is displayed in the installation utility while products are being installed, an installable image is being created, or products are being uninstalled.	The status page displays the following information: A message indicating what action the installation utility is currently performing The status of that action The percentage of completeness of the process

You can review this information while the process is being performed and look for any potential issues with the installation.