PATROL KM product file destinations
The installation of a PATROL KM requires that all your KM-related files are placed in the proper place in the PATROL environment.
In the PATROL 3. x architecture, files are installed to the console, agent, or both. With the 7. x three-tier architecture, KM files are installed in different locations. KM files can be installed on one or more of the following locations:
PATROL 3.5 consoles
The following table lists the directories that your KM-related files are placed in during the install process of your PATROL KM for PATROL 3.5 Consoles:
File destinations for PATROL KM files on 3.5 consoles
File Types | Path | Description |
---|---|---|
.km | (UNIX) $PATROL_HOME/lib/knowledge (Windows) %PATROL_HOME%\lib\knowledge | Application class and PATROL KM list files |
.ctg | (UNIX) $PATROL_HOME/lib/knowledge (Windows) %PATROL_HOME%\lib\knowledge | KM user-defined event catalog |
.bmp | (UNIX) $PATROL_HOME/lib/images (Windows) %PATROL_HOME%\lib\images | Icons |
.hlp | (UNIX) $PATROL_HOME/lib/help (Windows) %PATROL_HOME%\lib\help\WinHelp | Help files |
.psl | (UNIX)$PATROL_HOME/lib/psl (Windows) %PATROL_HOME%\lib\psl | PSL scripts and libraries not saved as part of the PATROL KM files This includes any required directories, PATROL Agent configuration files, external scripts, or procedures. |
PATROL 3.5 Agents
The following table lists the directories that your KM-related files are placed in during the installation process of your PATROL KM for PATROL 9.0.00 components.
File destinations for PATROL KM files on 3.5 Agents
File Types | Path | Description and examples |
---|---|---|
.km | (UNIX) $PATROL_HOME/lib/knowledge (Windows) %PATROL_HOME%\lib\knowledge | Application class and PATROL KM list files |
.ctg | (UNIX) $PATROL_HOME/lib/knowledge (Windows) %PATROL_HOME%\lib\knowledge | KM user-defined event catalog files |
.psl | (UNIX) $PATROL_HOME/lib/psl (Windows) %PATROL_HOME%\lib\psl | PSL scripts and libraries not saved as part of the PATROL KM files This includes any required directories, PATROL Agent configuration files, external scripts, or procedures. |
.sh | (UNIX)$PATROL_HOME/lib/psl (Windows) %PATROL_HOME%\lib\psl | Scripts used at install time to configure KMs like scripts to configure monitoring instances. |
.txt | (UNIX)$PATROL_HOME (Windows) %PATROL_HOME | External text files that contain build number and version information used by InfoBox commands |
.reg | (Windows) %PATROL_HOME%\lib\psl | PAMO template files for PAMO reports on machines that have Microsoft Office |
.bmp | (UNIX) $PATROL_HOME/lib/images (Windows) %PATROL_HOME%\lib\images | Icons and icon masks |
.bat | (UNIX) $PATROL_HOME (Windows) %PATROL_HOME% | Console-side executables for state change actions or #%MODES% menu commands that run on the console computer |
PATROL Console Server
The PATROL Console Server provides KM resources for the new PATROL Central consoles.
The following table lists the directories that your KM-related files are installed in during the install of your PATROL KM for PATROL 7. x components:
PATROL Console Server file usage
File type | Path | Description |
---|---|---|
.chm | (UNIX) $PATROL_ROOT/lib/knowledge/prd_KMversion/lib/help/LOCALE/prd.chm (Windows) %PATROL_ROOT%\lib\knowledge\prd_KMversion\lib\help\LOCALE\prd.chm | Knowledge module help files for display in PATROL 7. x consoles prd_KMversion is the version-specific directory for the KM package. |
resource.mk4 | (UNIX) $PATROL_ROOT/lib/knowledge/prd_KMversion (Windows) %PATROL_ROOT%\lib\knowledge\prd_KMversion | Image resource file for the KM prd_KMversion is the version-specific directory for the KM package. |
package.mof | (UNIX) $PATROL_ROOT/lib/knowledge/prd_KMversion (Windows) %PATROL_ROOT%\lib\knowledge\prd_KMversion | KM MOF package file for the console server prd_KMversion is the version- specific directory for the KM package. |
PATROL Central-Windows Edition console
The only KM files that you need to install on the PATROL Central-Windows Edition computer are the console-side executables for state change actions and #%MODES% local commands.
PATROL Central-Windows Edition file locations
File type | Path (Windows only) | Description |
---|---|---|
.bat | %PATROL_HOME% | Console-side executables used for state change action methods and #%MODES% menu commands |
PATROL Central-Web Edition Server
The only KM files that you need to install on the PATROL Central-Web Edition Web server are the KM Help files. PATROL Central-Web Edition gets all the KM resources from the console server.
PATROL Central-Web Edition file locations
File type | Path | Description |
---|---|---|
.jar | Version-specific PATROL Central-Web Edition KM Help (UNIX) KM_WEB_HELP/html/prd_v.r.m_LOCALE.jar (Windows) KM_WEB_HELP\html\prd_v.r.m_LOCALE.jar | KM Help files in .jar archive format |
The .jar files are not expanded by the Web server. The Help is served from the .jar file as it is requested by PATROL Central-Web Edition.
The .jar file uses the following values in the naming convention:
- prd - the KM product code or registered prefix
- vrm - the KM version number
- LOCALE - the LOCALE value is formed by concatenating the language code, an underscore, and the country code.
For example, english (EN) and the United States (USA) form the following LOCALE value: EN_USA