Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.3 for BMC Helix Operations Management.

Retrieving a configuration from a PATROL Agent

You can retrieve a configuration from a remote PATROL Agent. The default variables for the PATROL Agent are retrieved and also any changes made to the PATROL Agent's current configuration.

Before you begin

Before you begin to get a configuration from the PATROL Agent, ensure that you have completed the following prerequisites:

To get a remote agent's configuration

  1. Perform one of the following actions:
    • Select Tools > Get Configuration.
    • Click the Get Configuration toolbar button.
       The Get Configuration dialog box is displayed. The dialog box is initialized using the values from the last agent communication.
  2. Enter or select (from the drop down list) the host name of the remote agent and the port and protocol to use when establishing the connection.
  3. Click OK.
     The default variables for the PATROL Agent and any changes that have been applied are displayed.

 

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