Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.3 for BMC Helix Operations Management.

Essential controls for configuring PATROL Agents


The configuration utilities combine the contents of the config.default and the change file associated with the PATROL Agent. Values for variables in the change file override the values for variables in config.default. If a variable is not included in the change file, the include gets its value from config.default. The following figure shows the process flow of configuring agent variables using config.default and the change file:

Configuring agent variables with the default and change file

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Getting configuration information from a PATROL Agent

You can use existing configuration information from a PATROL Agent. Using existing information from a PATROL Agent gives you an updated change file. You can now edit or apply any changes. The following figure shows the process flow to obtain an agent's current configuration information:

Getting configuration information from a PATROL Agent

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Getting configuration information from another change file

You can specify the file that has the changes you want to use. You can edit or apply these changes. The following figure shows the process flow of how to obtain configuration information from a change file:

Getting configuration information from another change file

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Purging the PATROL Agent configuration

You can purge the target PATROL Agent configuration files and replace them with new ones constructed from the default configuration, then apply the changes specified in the change file. The following figure shows the process flow of how to purge an agent's configuration:

Purging the PATROL Agent configuration

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Applying a change file to an agent

The following figure shows the process flow of how you can apply a change file to an agent:

Applying a change file to an agent

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Reloading the default configuration

You can reload the default configuration under the following conditions:

  • If the config.default file is newer than the existing configuration files, you can reload the default configuration.
  • If you want to modify only the underlying default configuration, and you do not want to remove or modify any of the changes that were applied to the configuration, you can reload the default configuration.

The result is a configuration database built from the new default configuration plus the changes that had been previously applied. The following figure shows the process flow of how you can reload an agent's default configuration:

Reloading an agent's default configuration

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