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Important

This KM is deprecated and will be replaced by the BMC Helix AIOps OTel Collector. For information about the BMC Helix AIOps OTel Collector, see the BMC Helix AIOps documentation at https://docs.bmc.com/xwiki/bin/view/IT-Operations-Management/Operations-Management/BMC-Helix-AIOps/aiops253/.

This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 24.3.01

PATROL events

The PATROL Agent uses its PATROL Event Manager (PEM) engine for event management . The Event management with PATROL Agent section explains the following introductory information about PEM:

  • The different ways you can access PEM.
  • The event management services provided by PEM.
  • An overview diagram of how PEM works with other PATROL components.
  • A table of methods available for requesting event management services from PEM.

 

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BMC PATROL Agent for BMC Helix Operations Management 25.3.01