This documentation supports the releases of BMC Helix Service Monitoring till September 2021 (21.3.03). Documentation for later versions is available in the BMC Helix AIOps documentation space. To view the documentation, select a version from the Product version menu.

Enabling, disabling, or deleting integrations

As a tenant administrator, enable, disable, or delete an integration after it is configured.


Enabling or disabling an integration

If you want to stop getting data from a third-party solution without deleting the integration, you can disable the integration. You can enable the integration again when you want to get the data in BMC Helix Intelligent Integrations.

To enable or disable the integration, from Integrations > Configured Integrations, click the menu for an integration, and click Enable or Disable.


Deleting an integration

The data is not fetched from a third-party solution after you delete an integration for the solution. However, the data that is already fetched in BMC Helix Service Monitoring is not deleted.

  1. From Integrations > Configured Integrations, click the menu for an integration, and click Delete.
  2. Click Yes to confirm your action.


 

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