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Known and corrected issues


Review the following table for issues that were corrected in BMC Helix Operations Management and for known issues that remain open.

 

Corrected issues

View the issues in the following table by the default sort order, Corrected in, which shows the corrected issues first. 

The version number represents the update (Year-Month-Day) in which the issue is fixed.

Known (open) issues

To view only the open issues, click the Corrected in filter, and select empty. An issue without a value for Corrected in remains open.

You can also filter and sort issues according to component or defect ID.

Known and corrected product issues

Component

Description

Status

Found in

Defect ID

Alarm policies

While configuring an alarm policy, if you are using the AND and OR conditions together in the selection criteria without using brackets, the resulting alarm events can be incorrectly generated.

Resolution

Use brackets if you are using the AND and OR conditions together in the selection criteria.

Open25.1.02DRTOM-42958
Events policies

When you download and modify a CSV file that is uploaded to enrich events by using an advanced enrichment policy, the data in the updated CSV file is not refreshed when you save the policy. This issue occurs intermittently if you click Apply on the Import Settings page before the CSV file has fully uploaded to the advanced enrichment policy.

Fixed in 25.2.0025.1.01DRTOM-41991
Events policies

During topology enrichment, if a JWT token expires before BMC Helix Discovery validates the token from the API request, the topology enrichment fails to enrich the event details.

Fixed in 25.2.00
25.1.01
DRTOM-41905

Events policies

During the creation or update of an event policy, a problem occurred in the lookup action for advanced enrichment configuration. When you enriched the slot value of a single event out of multiple events, the slot value of another event was also enriched.

Fixed in 
25.2.00

24.4.02

DRTOM-41589

Events

Aggregated events failed to close even after the matching child events were closed.

Fixed in 
25.2.00

24.4.01

DRTOM-41009

Events

While creating a blackout policy by using the REST API, if you added the start and end time in the HH:MM:SS format, the blackout policy was created with an expired state.

Fixed in 
25.1.01

24.3.01

DRTOM-40897

Event policies

Error messages for the If action in advanced enrichment policies are not localized in the Chinese and German locale.

Open

23.1

DRTOM-27795

Event policies

If the permissions are swapped for two restricted users, a user who has role-based access control to view and manage only blackout policies (core.blackout_policies.view and core.blackout_policies.manage permissions) can view event policies as well.

Open

22.2.01

DRTOM-21830

All

The Help icon on the BMC Helix Operations Management user interface opens the documentation for BMC Helix Operations Management version 25.1.

Workaround 

  1. In BMC Helix Operations Management, on any page, click the ? icon to access online help.
  2. In the online help, click the Product version list in the left navigation bar.
  3. Click 25.2 to access the documentation for BMC Helix Operations Management version 25.2.
Open25.2DRTOM-42541

 

Related issues

The following links provide information about issues in the integrated BMC Helix products.

BMC Helix Portal issues

 

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