BMC Helix Operations Management is a part of the BMC Helix IT Operations Management (ITOM) solution and is a SaaS and an on-premises containerized solution on . The solution offers broad capabilities across monitoring and event management with a cloud-native, containerized, microservices architecture that enables fast deployment and upgrades.
BMC Helix Operations Management integrates with the following products for event and incident management:
- BMC Helix Intelligent Automation
Blackout policies are automatically created in after a change request is created in . - BMC Helix iPaaS
Use pre-built Jitterbit Harmony integration templates for several third-party products. - BMC Helix IT Service Management
BMC Helix Operations Management integrates with BMC Helix IT Service Management in the following ways:By using BMC Helix Intelligent Automation. With this integration, you can also use other automation features provided by BMC Helix Intelligent Automation, such as automatic creation of blackout policies. For more information, see the BMC Helix Intelligent Automation documentation.
- By using the Integration Service
The following table displays the products that the solution has an integration with:
Integration | Refence |
|---|---|
Integration with BMC Helix Intelligent Automation for blackout polices
| |
| Integration with BMC Helix iPaaS | |
| Integration with BMC Helix IT Service Management |