Monitoring and managing events
An event is a notification that indicates a change in the state of an application or device that you are monitoring. Events help you discover health issues across your data center from a single console. When the product discovers an issue with a device, the monitor that is set up for that device activates an event with a particular severity. In BMC Helix Operations Management, use the Monitoring > Events page to view all events.
The following video (2:36) provides a high-level overview of the Events page in BMC Helix Operations Management.
Event classification
Events can be classified as primary and secondary or related events. The following table displays information about primary and secondary events.
| Event classification | Description |
|---|---|
| Primary event | A primary event is an aggregated event derived from several matching events. For example, you can derive a single event from the secondary events listed in the following example: The host1.bmc.com host is shutting down |
| Secondary or related event | Secondary events are a set of matching events that can be combined to create a single aggregated event. For example, if the host1.bmc.com host is shut down, you may receive several events originating from that host as shown in the following example:
|
For more information about event aggregation, see Event correlation for aggregating related events.
Event operations
Use the Events page to manage events. You can perform the following tasks:
- Take action on events. For more information, see Performing-event-operations.
- Filter events by using one of the following procedures:
- Use the filters available on the Events page to filter events based on their status or severity.
Use advanced filters to filter events based on multiple criteria other than event status.
For more information on advanced filters, see Filtering-events.
The following video (1:46) explains how to use an advanced event filter.
- Set various preferences to access and view events quickly and easily. For more information, see Customizing-the-display-of-the-event-list.
The Events page
The following image displays the Events page:
The following table describes the Events page in detail.
User interface snapshot | Description | Reference |
|---|---|---|
| Filter events based on the time of occurrence.
| |
| Access the Events action menu to set preferences.
| |
| Filter events by severity. | |
| Filter events by status. | |
| Use advanced filters to filter events based on multiple criteria other than event status. | |
| Use the event toolbar icons to perform various event operations. | |
| View the list of events and use the event action menu to perform various actions on the selected event. Also, view the display name of custom classes or event slots of custom classes by hovering over the appropriate event columns if you have customized the display name of custom classes or event slots of custom classes by using APIs. | |
| Perform quick actions such as filtering events by using the search box, refreshing the Events page, collapsing the quick filters, changing the event display preferences, and so on. |
