Groups page overview

Each group is a logical collection of monitored entities in BMC Helix Operations Management. The Groups functionality allows you to filter and group impacted devices based on an entity selection criteria and events based on the event selection criteria. You can use the selection query to define filters in a meaningful way so that it groups the impacted devices and matching events logically. Groups can be associated with authorization profiles if required. For example, all VMs in a particular region can be filtered and grouped, or all Windows or Linux hosts that must be monitored by a specific operator can be filtered and grouped. Groups created in BMC Helix Operations Management can be published as a service model, which can be viewed in BMC Discovery and BMC Helix AIOps consoles. There is no limit to the number of groups that you can create. However, as a best practice, keep this list manageable.

You can use groups to view details, such as group impact summary, group impact status, top three impacted groups, list of devices in each group, total number of devices, list of events on the devices, severity of each event, default priority of each event, host name, and event message, and quickly perform event actions.

From the Monitoring > Groups page, you can do the following:

• View information about impacted groups, group impact status, and top three impacted groups.
• For each individual group, view information about total number of events, summary of event severity, and total number of devices.
• Search for groups.
• Sort the list of groups by impact or name.
• Click on any group tile to view the group details.

The Groups page is automatically refreshed after the interval that you have specified in the Events auto refresh field while configuring event settings on the Monitoring > Events page. For more information about configuring event settings, see Customizing the display of the event list.

Panels on the Groups page

The following screenshot orients you to the Groups page:

The following table provides information about the elements on the Groups page.

User interface snapshot	Description
	Refresh, Help, and Group Preferences buttons. Use the Refresh button to refresh the page. Use the Help button to view the online help. Use the Group Preferences button to view the Show Related Events in group details checkbox. Important Only customers who are part of a controlled availability group can view the Group Preferences button and the Show Related Events in group details checkbox. Select the checkbox to see related events along with primary events on the Events tab in group details. By default, this checkbox is selected. Clear the checkbox to see only primary events on the Events tab in group details. For more information about primary and secondary or related events, see Monitoring and managing events.
	Top three impacted groups based on the number of events
	The impact distribution within a group
	The total impacted groups
	The Search bar. It includes the following items: : Search for groups : View the total number of groups displayed on the current page : Sort the groups according to the name or impact
	Individual tile for each group. Click the group name on the tile to view the group details. You can see the following information about the group: The total number of events in the group. Distribution of events according to their category - Critical, Major, Minor, or Info. The total number of devices associated with a group.

Group details and event actions

On the Groups page, click on an individual tile to view the Group Details page. You can do the following:

• View the individual group information.
• View the list of events and perform event actions.
• View the list of devices and device details. 

Here is a screenshot of the Group Details page:

The following table provides information about the elements on the Group Details page.

User interface snapshot	Description
	Group information: Name, description, highest event severity, selection query, last updated time.
	Event summary of the group: Total events, events in each severity, number of devices.
	Events tab. A group fetches events of only the event class that you specify in the event selection criteria. For example, if you specify only the Event class while configuring a group, the group does not fetch Alarm or PATROL events. For more information about creating groups, see Setting-up-groups. Tools. To work with events. (Same as action menu items). Number of events on the current page and number of events selected. List of events with details: Status, Severity, Priority, Occurrence time, Hostname, and Message. Action menu. To work with events. (Same as tools). By default, you can see primary and related events in the Events tab. To see only primary events in the Events tab, perform the following steps: Important Only customers who are part of a controlled availability group can view the Group Preferences button and the Show Related Events in group details checkbox. Go to the Groups page. Click the Group Preferences  button.   Clear the Show Related Events in group details checkbox and click Save.
	Devices tab. Click to view details.