Monitoring and managing events


An event is a notification that indicates a change in the state of an application or device that you are monitoring. Events help you discover health issues across your data center from a single console. When the product discovers an issue with a device, the monitor that is set up for that device activates an event with a particular severity. In BMC Helix Operations Management, use the Monitoring > Events page to view all events.

The following video (2:36) provides a high-level overview of the Events page in BMC Helix Operations Management.


icon-play@2x.png https://youtu.be/3kW6UeDPlF8


Event operations

Use the Events page to manage events. You can perform the following tasks:

  • Take action on events. For more information, see Performing-event-operations.
  • Filter events by using one of the following procedures:
    • Use the filters available on the Events page to filter events based on their status or severity. 
    • Use advanced filters to filter events based on multiple criteria other than event status.
      For more information on advanced filters, see Filtering-events.
      The following video (1:46) explains how to use an advanced event filter.


      icon-play@2x.png https://youtu.be/_g3uUK5ZS4E

  • Set various preferences to access and view events quickly and easily. For more information, see Customizing-the-display-of-the-event-list. 


The Events page

The following image displays the Events page:

basic_events_page.png

The following table describes the Events page in detail.

User interface snapshot

Description

Reference

time_filter_spotlight.png

Filter events based on the time of occurrence.


events_action_menu_spotlight.png

Access the Events action menu to set preferences.


events_filter_type_spotlight.png

Filter events by severity.

events_filter_status_spotlight.png

Filter events by status.

advanced_filter_spotlight.png

Use advanced filters to filter events based on multiple criteria other than event status.

events_perform_actions_spotlight.png

Use the event toolbar icons to perform various event operations.

events_list_spotlight.png

View the list of events and use the event action menu to perform various actions on the selected event.

Also, view the display name of custom classes or event slots of custom classes by hovering over the appropriate event columns if you have customized the display name of custom classes or event slots of custom classes by using APIs.

events_preferences_spotlight.png

Perform quick actions such as filtering events by using the search box, refreshing the Events page, collapsing the quick filters, changing the event display preferences, and so on.









 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*