Integrating with BMC Helix Intelligent Automation for blackout policies

BMC Helix Intelligent Automation is an automation aggregator that enables organizations to connect with automation tools of their choice and define policies to trigger remediation actions.

In BMC Helix Operations Management, blackout policies are created to handle the events, and incoming events have the status as Blackout. After the blackout period is over, administrators disable or delete the policy to ensure that unused policies are not retained. Typically, before starting a blackout period, a change request is created in a change management system. After the change is completed, the blackout period is over. 

Related topic

Blackout-policiesBMC Helix Intelligent Automation documentation

BMC Helix Intelligent Automation offers a solution that automatically creates blackout policies in  BMC Helix Operations Managementbased on a change request in BMC Helix IT Service Management. By using the automated solution, administrators can save time and effort required to manually create and maintain blackout policies in BMC Helix Operations Management. 

For more information, see Enabling solution for blackout policies.

 

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