Upgrade process overview

BMC provides out-of-the-box toolkits that can help you upgrade TrueSight Operations Management to BMC Helix Operations Management. Migrating data from TrueSight Operations Management to BMC Helix Operations Management is an essential part of the upgrade process.

To experience an easy migration process, refer to the following guidelines:

  • Analyze the data to be migrated, especially the following data:
    • Cell KB migration details
    • Known issues in migration
  • Identify what doesn't need to be migrated
  • Determine how each rule will be converted
  • Identify challenges and create a mitigation strategy
  • Review the plan and set expectations

Go through this topic to understand the steps that are involved in the data migration.

Related topics

Migrating Remedy on-premises to BMC Helix Service Management on-premises

Deploying in the BMC Helix IT Operations Management deployment documentation


Process flow

Refer to the following migration process. You can perform the tasks shown in the following image after you obtain the migration utility. For more information about obtaining the utility, see Where can I find the tools/utilities to assist in migration from TrueSight Operations Management (TSOM) to BMC Helix Operations Management (BHOM)?.

mig_proc_stages.png

The following table explains the migration process.







 

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