Migrating and upgrading PATROL Agents


Use the bhomagentmigrationtools toolkit to migrate PATROL Agents.

Before the migration, ensure that the PATROL Agent is TLS-enabled and is upgraded to the latest version. If the PATROL Agent is not TLS-enabled, perform the following steps:

  1. Upgrade the PATROL Agent to version 22.1.00.02i or its latest patch.
  2. Upgrade the Agent to the latest version.

If the PATROL Agent is TLS-enabled, upgrade it to the latest version.

For information about upgrading the PATROL Agent, see Upgrading in the PATROL Agent documentation.

With the bhomagentmigrationtools toolkit, you can perform the following actions:

  • Export a list of PATROL Agents and their ports from TrueSight Operations Management to a file.
  • Migrate the PATROL Agents that are listed in the exported file to connect to the BMC Helix Operations Management tenant.
    During this migration, the following pconfig variables are set:
    • BMC Helix Operations Management server host
    • BMC Helix Operations Management server API key
    • Precedence
    • Proxy host
    • Proxy user


 

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