Filtering events

To prioritize and quickly take action on events, you can use the various built-in filters to filter events on the Monitoring > Events page. You can filter events with quick filters, time filters, or with global search.

To use quick filters

The quick filters at the top of the page enable you to filter events based on status and severity. The following illustration shows the quick filters that you can use on the Events page:

Events Quick Filters.png

Event status row: Select the event status that you want to view. You can select more than one event status. To consider all events, irrespective of status, clear all the event status boxes.
Event severity row: Select the event severity that you want to view. You can select more than one event severity. To consider all events, irrespective of severity, clear all the event severity boxes.

The default filters are:

Status: Open, Acknowledged, Assigned, Blackout
Severity: Critical, Major, Minor, Warning, Information

Understanding the displayed event count

The number of events displayed in the event severity row depends on the selected event status. When you change the event status selection, the number of events displayed in the event severity row is updated automatically.

How the event status and severity filters work

The event status and event severity filters work in conjunction and events that meet both the filter criteria are displayed.

For example, if you select Open and Assigned from the event status filter and select Critical and Major from the event severity filter, the result displays the list of events with open or assigned status with critical or major severity.

To save or restore your quick filters preference

You can save or restore your quick filters preference to use it every time that you use the Events page.

Select the desired event status and event severity.
From the Events action menu, select Save As Preference.
To restore the default quick filters, select Restore Default Filters.

To use time filters

Use the time filter to filter events based on the time of their occurrence.

You can filter events based on the following time periods:

Predefined time periods: You can select a time period from the list. Events that have occurred during the selected time period are displayed.
Custom time period: You can create a custom time period for which to filter events.

The following illustrations displays the available time filters:

Events Time Filters.png

You can create a custom time period to filter events. To do this, perform the following actions on the Monitoring > Events page:

From the time filter menu, select Define Period.
Choose the start and end date and time.
Select Apply.
Select the custom time period that now appears in the time filter menu.
Note
Custom time periods are applied only to the current user session on the BMC Helix Operations Management console.

To use the global search

On the Monitoring > Events page, click the search box at the top-right of the screen. You can perform searches based on host name and message.