This documentation supports an earlier version of BMC Helix Operations Management.To view the documentation for the latest version, select 23.2 from the Product version picker.

Product overview

BMC Helix Operations Management is a part of the BMC Helix IT Operations Management (ITOM) solution and is a SaaS and an on-premises containerized solution on BMC Helix Portal.  The product offers the following advantages:

  • A cloud-native containerized microservices architecture that enables fast deployment and upgrades
  • Elastic scalability
  • Enterprise-grade high availability and performance
  • Reduced infrastructure costs that come with a SaaS deployment model
  • Large scale ingestion of events and metrics.

The solution offers a modern user experience for automated workflows to streamline monitoring and event management processes.

The following video (2:49) provides an overview of the product

icon_play.png https://youtu.be/MFVv6XDhtbw

With this product, you can achieve the following major goals:

  • Collect data to monitor your infrastructure environment
  • Monitor events and reduce event noise
  • Detect anomalies in the system
  • Manage maintenance windows
  • Monitor and investigate services and situations


Refer to the following table to understand the key use cases of the solution.


 

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