Sending third-party events with custom slots
Objective
To send events from a third-party application to BMC Helix Operations Management with custom event class and custom slots.
User persona
The tasks in this end-to-end use case must be performed by a tenant administrator.
Video
The following video (6:10) covers the end-to-end process of sending Nagios events with custom class and custom slot details to BMC Helix Operations Management.
Step 1: Get the API key or the JWT
Get the JSON Web Token (JWT). For more information, see Access and authentication for the REST API.
This is required for creating the custom class and sending events to BMC Helix Operations Management.
Step 2: Create the custom class and custom slots
Run the class API to create custom event classes and associated custom slots. For more information, see Managing-events-with-REST-APIs.
By default, BMC Helix Operations Management also provides you a list of default event classes and associated slots.
Step 4: (Optional) List the custom class and custom slots
This step is optional. Run the classes API to list event class details to reconfirm that the custom class and custom slots are created. Note that the JWT token is required to run this API.
For more information, see Managing-events-with-REST-APIs.
Step 5: Configure the third-party application to send events
Configure your third-party application to be able to send events with custom class and custom slots.