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Example: Close events when the event priority changes

Scenario

Suppose you want to automatically close Server A events only when their priority changes from High or Highest to Low or Lowest.

In the following video (5:03), skip to 3:07 to understand this example.

icon_play@2x.png https://youtu.be/TYhpm0h8IEc

To close events when the event priority changes, perform the following steps:

  1. Define the event selection criteria.
  2. Build the policy workflow.

Actions involved

  • Trigger-If
  • Enrich

To define the event selection criteria

  1. Select Configuration > Event Policies and click Create.
  2. In the Event Selection Criteria, define a condition to select incoming events with the message containing "Server A".

The following image illustrates how the event selection criteria will look.

use case 2 event selection criteria.png

To build the policy workflow

On the Advanced Enrichment page, perform the following steps to build the policy workflow:

  1. Add the Trigger-If action. Under the Trigger-If Settings, define a condition to monitor the priority value when it changes from High or Highest to Low or Lowest.
    use case 2 Trigger-If settings.png

  2. Add an Enrich action to change the status of such events to Closed.
    use case 2 Enrich settings.png

Results

The resulting policy workflow closes events when the event priority changes as shown in the following image:

use case 2 workflow_Sep_2021.png

 

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