Monitoring services
To monitor services
- In the BMC Helix AIOps console, click Entities to view the Services page.
- (Optional) The Services page displays the count of services categorized by service severity. Click a service severity to view or hide services of that severity.
- (Optional) Enter a service name in the search box and click
search. The search results are retained even if you switch between the Tile view or the Heatmap view. 
- (Optional) Next to Views, select one of the following views:
- Tile view
: By default, services are displayed in the tile view. Each tile represents a service and displays the service name, service impact score, and the count of events, incidents, and total impacted CI count associated with the service.
- Heatmap view
: Displays the service details in a hierarchical format as shown in the following image: 
The services are color-coded by severity:
- Tile view
- Click
> Create Service to create a new service. For more information on modeling a service, see Modeling-services.
Where to go from here
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