BMC Helix Network Management SaaS 25.4.01 Release Notes

Release Date: December 3, 2025

BMC Helix Network Management SaaS release 25.4.01 is now available with the following changes:

Feature Updates:

• [DRR69-928] - Added toggle in device type administration to enable/disable scan open port 
• [DRR69-939] - Path Insight can now use user partitions 
• [DRR69-940] - Users can now assign a user partition to a custom dashboard 
• [DRR69-942] - Custom maps now allow site-to-site connections 
• [DRR69-955] - SSL admin tool can now generate a SAN CSR for SSL certificates 
• [DRR69-1088] - Added new option to Threshold History report to filter suppressed alarm incidents (option name: Suppressed Alarms Incident Only) 
• [DRR69-1092] - Created new incident macro for Globally Unique Identifier (GUID) 
• [DRR69-1104] - Added GUID and UID to Device List API 
• [DRR69-1106] - Added GUID and UID to Device Search API 
• [DRR69-1108] - Added GUID to Time Series Metrics API

Issues Resolved:

• [DRR69-649] - NetFlow v10 traffic is not showing in the UI.
• [DRR69-962] - Devices are unable to get added as loggers after sending traps
• [DRR69-985] - Device addition done through CSV import when the service engine in the CSV file is part of a service engine group fails to assign the device to the service engine
• [DRR69-1020] - Users should not be able to manually assign Netreo devices types
• [DRR69-1026] - History log report still shows 'soft/hard' states
• [DRR69-1028] - Getting "Could not resolve host: connector-ws.netreo.cloud Environment:" in service engine with proxy
• [DRR69-1031] - Basic interface filters do not indicate when they are active
• [DRR69-1066] - Clicking on view PDF for Top Talkers report is showing 504 error code
• [DRR69-1067] - Service engine group shows member count 0 for service engines that have associated devices
• [DRR69-1095] - Change QoS indexing to name over SNMP index
• [DRR69-1135] - Notification log for failed alerting action using the active response webhook is not having the output in incident detail 
• [DRR69-1137] - Bandwidth graph for top talkers report is not using the max speed value when set to unscaled
• [DRR69-1141] - Custom map connection labels become unreadable if description is too long
• [DRR69-1156] - Getting "An internal server error has occurred" viewing virtualization cluster dashboard
• [DRR69-1171] - BGP Status Check service checks not generating alarms
• [DRR69-1196] - Global search - Documentation attribute not expanding and font visibility Issue
• [DRR69-1200] - StatGroupList API failing if unit name doesn't exist
• [DRR69-1203] - Unreadable text in warning dialogs when in dark mode
• [DRR69-1215] - Database error in custom dashboard for Admin user
• [DRR69-1216] - Adding service engine as Traffic Collector or Logging Collector shows as failed in UI
• [DRR69-1253] - Internal server error occurs while deleting comments from service checks or host details
• [DRR69-1268] - Path Insight Dashboard - Internal server error occurred on Exceeded Thresholds page

Log in to your BMC Helix Network Management SaaS account to see these changes.