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This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

 

Netreo 2023.1.50 Release Notes

Note

The January 11, 2024 and January 24, 2024 updates for Netreo have been released for SaaS only. There are no updates for on-premises deployments at this time. Expect the normal on-premises release schedule to resume with the next version update.

Release Date: December 13, 2023

Netreo release 2023.1.50 is now available with the following changes:

Feature Updates

  • IM-6204 New OpsGenie ITSM Integration API for incident acknowledgement through OpsGenie
  • IM-6346 Removing the last service engine from a service engine group is now only allowed if no devices are assigned to the group

Issues Resolved

  • IM-4468 Cloud resource device types lack proper icons for UI display
  • IM-6049 High pollmaster result queue causing service engine group to unnecessarily rebalance devices
  • IM-6147 Service checks for devices monitored by service engines not obeying configured retry values
  • IM-6208 Configuring Microsoft 365 Insight without configuring a synthetic check creates a default "Mail" EmailArt check
  • IM-6350 Maintenance window End Now button doesn't create an incident for active alarms in timely manner
  • IM-6402 Site Topology tab takes a long time to load on sites with large number of devices
  • IM-6418 QoS metrics for Post-Policy Class and Total Drops Class fail to load on the Performance tab of the Device Dashboard
  • IM-6448 Amazon EC2 devices fail to make it to the interrogation stage after discovery
  • IM-6477 Password updates for Oracle, MSSQL, and Exchange DAG device subtypes not being captured in Netreo audit log
  • IM-6497 Microsoft 365 EmailART check failing to authenticate with the SMTP server when credentials contain "&" character
  • IM-6500 Traffic Exporters table fails to populate FLOW COUNT column
  • IM-6507 Incident Manager ActiveView table takes a long time to load the ALARMS column
  • IM-6516 "Email Application Check" hyperlink in EmailART check configuration produces 404 Page not found error

Customers are able to update their systems by navigating to Administration > System > Updates, or by request to Netreo Support. Please contact Netreo Support if you would like help updating or if you have any questions about this release.

 

 

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BMC Helix Network Management