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This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

 

Back Ups/Updates/Upgrades

Netreo Backups

Note Regarding SaaS Deployments This article applies only to on-premises deployments of a Netreo virtual appliance (including primary, replica, service engines, etc.). It does not apply to the primary instance of Netreo in a SaaS deployment, but...

Updated on : 15 Jan 2025

Maintenance Release Versioning and Release Schedule

See also, Turn On Automatic Maintenance Updates for Netreo Version Numbers The current version numbers for Netreo software consist of three parts: Year of release Minor version number Incremental release number For example: 24.4.02 ...

Updated on : 15 Jan 2025

Netreo Update

This page is where your Netreo appliance can be updated to the latest minor and maintenance version releases and upgraded to a newer major version release. Each time this page is loaded (if your Netreo appliance is connected to the Internet), Ne...

Updated on : 19 May 2025

Update the Netreo on-Premise Appliance to the Latest Minor Version Release

This procedure is for internet connected Netreo appliances, not for the offline update process. For offline updates, please contact a Netreo support engineer for assistance. Online update only Your Netreo appliance will need access to the Inte...

Updated on : 19 Jul 2023

Upgrade the Netreo on-Premise Appliance to the Latest Major Version Release

When upgrading Netreo from one major version to another, it is not possible to skip major versions (e.g., you cannot go from version 10 directly to version 12). This is to protect the integrity of the data already collected on the system. It is als...

Updated on : 18 Jul 2023

Turn On Automatic Maintenance Updates for Netreo

Netreo can be configured to automatically keep itself updated to the latest maintenance release for its minor release version. To turn on automatic updates follow the steps below. Log in to Netreo as a user with the SuperAdmin access level. G...

Updated on : 18 Jul 2023

Update Your Netreo License

To update your Netreo license follow the steps below. (This document covers Netreo virtual appliances deployed in a customer environment. It is not for updating a Netreo SaaS license.) Log in to your Netreo deployment as a user with the SuperAdm...

Updated on : 25 Apr 2023

 

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BMC Helix Network Management