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This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

 

Microsoft Windows Devices

Windows Device Monitoring and Management

When monitoring Windows-based managed devices in Netreo, there are a few things to be aware of. These are outlined below. Windows Service Accounts In order for Netreo to monitor/manage Microsoft Windows-based managed devices , a Windows service...

Updated on : 06 Sep 2023

Configure Windows Polling Method in Netreo

Netreo allows you to specify your preferred default polling method for Windows managed devices . If you require individual devices to use a different polling method from the default, you may configure those specific devices to override the default ...

Updated on : 24 Aug 2023

WMI Class Reference

This is the list of WMI classes Netreo uses to poll Windows devices for performance data. Where not specified, the namespace is always root/cimv2. See also Windows PowerShell Commands for antivirus welcome list. Device Types Windows Server (D...

Updated on : 13 Nov 2023

Windows PowerShell Commands

If you are experiencing antivirus notifications about Netreo when monitoring Windows-based devices, please welcome list the following PowerShell commands. (See also WMI Class Reference for additional information about WMI classes used by Netreo.)...

Updated on : 13 Nov 2023

Create a Non-administrator Windows Service Account For Netreo

In certain environments, it might be necessary to use non-privileged users for monitoring of remote Windows servers rather than a user that is a member of the local Administrator group on the target system. Caution This procedure is intended for ...

Updated on : 09 Apr 2024

Fixing WMI Corruption in a Windows Server

Warning This document is intended for experienced administrators. Netreo is not responsible for any adverse effects to your server or environment if you attempt these repairs. If you require assistance, please contact Netreo support. If you've ...

Updated on : 09 Jan 2023

 

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BMC Helix Network Management