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Netreo Administration
Alerting and Automated Action Management
Alert Notification Management

This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

Alert Notification Management

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Alert Notification

Alert Notifications An alert notification is how Netreo actively alerts users to problems detected in their monitored infrastructure (i.e., an incident has been created). They may be sent in the following formats: Email Email-based SMS message...

Updated on : 05 Jun 2024

Monitor & Alert Time Frames Administration

To open the Time Frames Administration page: From the main menu, select Administration > Alerts > Time Frames . On this page you can manage existing time frames or create your own custom new ones. Time frames are used in several locations...

Updated on : 22 Jan 2024

Create an Alert Notification Template

To create a new alert notification template follow the steps below. Log in to Netreo as a user with the SuperAdmin access level. Go to the main menu and select Administration > Alerts > Alert Formatting to open the Alert Template Admi...

Updated on : 20 Sep 2023

Edit an Alert Notification Template

To edit an existing alert notification template follow the steps below. Log in to Netreo as a user with the SuperAdmin access level. Go to the main menu and select Administration > Alerts > Alert Formatting to open the Alert Template ...

Updated on : 20 Sep 2023

Delete an Alert Notification Template

To delete an alert notification template follow the steps below. Remember to update any incident management rules that were using the deleted template to prevent problems with alerting. Log in to Netreo as a user with the SuperAdmin access ...

Updated on : 20 Sep 2023

Last modified by John Hubner on 2025/11/06 20:49

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