SaaS URL information by geographic region
General
BMC Helix operates many data centers globally to provide highly responsive environments for BMC Helix Network Management SaaS instances. This document provides customers with appropriate URL information for accessing and configuring their BMC Helix Network Management SaaS instance within their particular geographic region.
The following data center regions are covered herein:
- United Arab Emirates (UAE)
- United States of America (U.S.A.)
- European Union (EU)
See the appropriate section of this document for URL information regarding your specific region.
United Arab Emirates
Login Portals
Use the following URLs to log in to your BMC Helix Network Management SaaS instances.
- https://portal-netreo-dub-pd1.onbmc.com for production environments
- https://portal-netreo-dub-np1.onbmc.com for non-production environments
Firewall Requirements
Outbound connectivity to the cloud management portal is required. This connectivity is used to sync on-premise device telemetry and status with BMC Helix Network Management SaaS.
Allow TCP/443 outbound communication to the following endpoints (this connection must be direct, without the use of a proxy):
- cloud-connector-netreo-dub-pd1.onbmc.com (for service engines)
- agent-connector-netreo-dub-pd1.onbmc.com (for remote agents)
See also BMC Helix Network Management SaaS Service Engine Connectivity Preparation for requirements that are not region-specific.
United States of America
Login Portals
Use the following URLs to log in to your BMC Helix Network Management SaaS instances.
- https://portal-netreo-ash-pd2.onbmc.com for production environments
- https://portal-netreo-ash-np2.onbmc.com for non-production environments
Firewall Requirements
Outbound connectivity to the cloud management portal is required. This connectivity is used to sync on-premise device telemetry and status with BMC Helix Network Management SaaS.
Allow TCP/443 outbound communication to the following endpoints (this connection must be direct, without the use of a proxy):
- cloud-connector-netreo-ash-pd2.onbmc.com (for service engines)
- agent-connector-netreo-ash-pd2.onbmc.com (for remote agents)
See also BMC Helix Network Management SaaS Service Engine Connectivity Preparation for requirements that are not region-specific.
European Union
Login Portals
Use the following URLs to log in to your BMC Helix Network Management SaaS instances.
- Production environments - http://portal-netreo-frk-pd1.onbmc.com
- Non-production environments - https://portal-netreo-frk-np1.onbmc.com
Firewall Requirements
Outbound connectivity to the cloud management portal is required. This connectivity is used to sync on-premise device telemetry and status with BMC Helix Network Management SaaS.
Allow TCP/443 outbound communication to the following endpoints (this connection must be direct, without the use of a proxy):
- cloud-connector-netreo-frk-pd1.onbmc.com (for service engines)
- agent-connector-netreo-frk-pd1.onbmc.com (for remote agents)
See also BMC Helix Network Management SaaS Service Engine Connectivity Preparation for requirements that are not region-specific.