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This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

 

General Information

What can Netreo Monitor

Netreo can monitor, display, and alert on an enormous range of activity of devices and services in your network environment. For a list of supported vendors and device types, see Supported Devices . Monitoring the following is at the core of Netr...

Updated on : 18 Dec 2024

Supported Devices

General Information Netreo's approach to device polling is built around our philosophy of providing simple, practical and pragmatic solutions to complex network management problems. Rather than drowning engineers in a flood of hard-to-interpret dat...

Updated on : 15 Jun 2023

What Does a Netreo Deployment Look Like

Appliance Deployment Netreo is packaged as an appliance-based solution. This document outlines a complete Netreo deployment. It includes details about every component involved in a full implementation. This diagram illustrates a basic ...

Updated on : 09 Nov 2023

Feature Comparison Chart

The following chart compares feature availability between the software as a service (SaaS) and on-premises versions of Netreo.

Updated on : 03 Jun 2024

Netreo Appliance Security

Notice None of the assertions or statements in this document is intended to modify, supplement, or supersede the warranty statements provided in the Netreo Software License Agreement or any of the open-source license agreements applicable to the N...

Updated on : 11 Aug 2025

Netreo Support Services Information

Definition of Services The following services are provided to customers as part of the Netreo General Support Services package (Alternative Support Service packages are available that provide additional services and escalated response times). 2...

Updated on : 10 Jan 2023

 

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BMC Helix Network Management