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This is the latest documentation for BMC Helix Network Management (formerly known as Netreo).

 

Does Netreo's Looking Glass feature support non-Cisco network devices?

Yes.

Any manufacturer with a working SSH or telnet interface is already supported, although there are no prebuilt commands for them.

The Looking Glass Administration page (Administration > Tools > Looking Glass) allows you to add custom commands for any vendor.

If a device type doesn’t appear in the list, simply go to the Polling Administration page (Administration > Change Devices > Edit Pollers), click the edit icon for the device type and make sure “Looking Glass” is set to ON.

 

 

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BMC Helix Network Management